Question 1

How do I know what size to order?

Accepted Answer

See our Size Guide for detailed measurements. Our hoodies and shirts run true to size with a relaxed fit. If you're between sizes, size up for a more streetwear silhouette.

Question 2

How long does shipping take?

Accepted Answer

Orders are processed within 1–3 business days. Domestic Canada/US shipping takes 3–7 business days. International shipping takes 7–21 business days depending on destination.

Question 3

Do you ship internationally?

Accepted Answer

Yes — we ship worldwide. International customers are responsible for any customs duties or import taxes levied by their country.

Question 4

What is your return policy?

Accepted Answer

We offer 30-day returns on unworn, unwashed items with original tags. See our Returns & Refunds page for full details.

Question 5

Can I exchange an item for a different size?

Accepted Answer

Yes. Email michael@thekingofkings.ca within 30 days with your order number to arrange an exchange (subject to stock). The fastest method is to return the original and place a new order.

Question 6

How do I track my order?

Accepted Answer

Once your order ships you'll receive a confirmation email with a tracking number. You can also check your order status via the link in that email.

Question 7

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, Apple Pay, Google Pay, Shop Pay, and PayPal — all processed securely through Shopify's PCI-DSS compliant checkout.

Question 8

Are your products true to size?

Accepted Answer

Yes. Our garments are designed with a relaxed, modern streetwear fit. Refer to the size chart on each product page or our Size Guide for exact measurements.

Question 9

How do I care for my apparel?

Accepted Answer

Machine wash cold, inside out, with like colors. Tumble dry low or hang dry. Do not bleach. Iron on reverse if needed. Following these instructions extends the life of every piece.

Question 10

Do you offer wholesale or collaborations?

Accepted Answer

Yes — for wholesale, brand partnerships, or custom inquiries, email michael@thekingofkings.ca with your proposal.

Question 11

I haven't received my order confirmation. What should I do?

Accepted Answer

Check your spam/junk folder first. If still missing after 1 hour, email us at michael@thekingofkings.ca and we'll resend it.

Question 12

Can I modify or cancel my order?

Accepted Answer

Contact us within 2 hours of placing your order and we'll do our best to modify or cancel before it ships. Once dispatched, we cannot make changes.

FAQ

Still have questions?

FAQ

01How do I know what size to order?

02How long does shipping take?

03Do you ship internationally?

04What is your return policy?

05Can I exchange an item for a different size?

06How do I track my order?

07What payment methods do you accept?

08Are your products true to size?

09How do I care for my apparel?

10Do you offer wholesale or collaborations?

11I haven't received my order confirmation. What should I do?

12Can I modify or cancel my order?

Still have questions?